Order Processing Clerk

Are you detail-oriented, organized, and looking for a role where your precision makes a real impact? Join our Order Processing team and play a vital part in ensuring customer orders are handled accurately and efficiently from start to finish.
What You'll Do:
As an Order Processing Associate, you'll be at the heart of our operations, managing incoming mail and transforming it into clean, actionable data that keeps our business running smoothly. Your responsibilities will include:
Mail Management:
- Receive and sort incoming mail by catalog type and zip code
- Use automated equipment to open mail quickly and safely
- Organize and prepare mail for the next stage of processing
Order Sorting & Editing:
- Categorize orders based on payment type (cash, credit card, gift certificates, etc.)
- Identify and route catalog requests, address changes, complaints, and payments
- Ensure all orders contain complete and accurate information
Data Entry & Account Management:
- Input customer account details, Social Security numbers, and payment info into our system
- Locate or assign account numbers when needed
- Maintain data integrity and confidentiality
Batching & Organization:
- Review and batch completed orders by catalog and order type
- Ensure error-free processing before final submission
Returned Mail Handling:
- Open and sort returned mail by type
- Label and record mail counts and processing time