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Job Requirements of IT Data Control Tech (1st Shift Onsite):
-
Employment Type:
Full-Time
-
Location:
Monroe, WI (Onsite)
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IT Data Control Tech (1st Shift Onsite)
Colony Brands, Inc.
Monroe, WI (Onsite)
Full-Time
SC Data Center is an affiliate company of Colony Brands which is one of North America’s largest and most successful direct marketing catalog and e-Commerce companies. Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI.
Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician.
What You’ll Do:
Our IT Data Control Technician will be responsible for assisting with first shift departmental responsibilities. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions. In addition, the Data Control role includes assisting our internal development teams with job scheduling and troubleshooting.
You’ll also be responsible for:
•First level Help Desk support for Internal and External customers for general hardware and software problems.
•Create and update user access and permissions within supported systems
•Track and prioritize batch schedules and ADHOC job requests through an interactive enterprise scheduling platform.
•Monitor business report accuracy through reconciliation and validation while administering inbound and outbound data file processing workflows.
•Coordinate changes and scheduled system maintenance windows with outside business partners.
Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician.
What You’ll Do:
Our IT Data Control Technician will be responsible for assisting with first shift departmental responsibilities. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions. In addition, the Data Control role includes assisting our internal development teams with job scheduling and troubleshooting.
You’ll also be responsible for:
•First level Help Desk support for Internal and External customers for general hardware and software problems.
•Create and update user access and permissions within supported systems
•Track and prioritize batch schedules and ADHOC job requests through an interactive enterprise scheduling platform.
•Monitor business report accuracy through reconciliation and validation while administering inbound and outbound data file processing workflows.
•Coordinate changes and scheduled system maintenance windows with outside business partners.
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